PRIVACY POLICY

In this privacy policy, ‘us’ ‘we’ or ‘our’ means Sweet Candy Creations. We are committed to respecting your privacy. Our privacy policy sets out how we collect, use, store and disclose your personal information.

By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with the privacy policy and any other arrangements that apply between us. We may change our policy by publishing the changes on our website.

Information Collected

When using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.

Information collected may include, but is not limited to:

  • Mailing or Street address.
  • Email address.
  • Telephone number.
  • Credit card information.
  • Your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information.
  • Details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries.
  • Any additional information relating to you that you provide to us directly through our website or app or indirectly through your use of our website or app or online presence or through other websites or accounts from which you permit us to collect information.
  • Information you provide to us through customer surveys.
  • Any other personal information that may be required in order to facilitate your dealings with us.

Collect, use and disclose personal information

We may collect, hold, use and disclose your personal information for the following purposes:

  • To enable you to access and use our website.
  • To operate, protect, improve and optimise our website, products, services, business and our users’ experience, such as to perform analytics, conduct research and for advertising and marketing.
  • To send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you.
  • To send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting.
  • To administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners.
  • To comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties.
  • We may also disclose your personal information to a trusted third party who also holds other information about you. This third party may combine that information in order to enable it and us to develop anonymised consumer insights so that we can better understand your preferences and interests, personalise your experience and enhance the products and services that you receive.

Use of Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer. 

We use ‘cookies’ to collect data that may include your personal information or location. For example, where a cookie is linked to your account, it will be considered personal information under the Privacy Act. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Policy.

Security

We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. However no method of transmission over the internet or electronic storage is 100% secure.

Disclosure

We may disclose your personal information if we are required by law or subpoena or if you breach our ‘terms and conditions’.

Age of Consent

By using our website, you agree that you the age of majority in your state.

Changes to our Privacy Policy

We may update our Privacy Policy at any time. Amendments will take effect immediately once posted on our website.

You are advised to review this Privacy Policy periodically for any changes.

Contact Us

For further information about our Privacy Policy or practices, or to access or correct your personal information, or make a complaint, please contact us via email on info@sweetcandycreations.com.au